![]() Press Windows key + R to open up a Run dialog box.Here’s a quick guide on testing for a stuck Ctrl key using the On-Screen Keyboard: Several users have confirmed that launching the On-Screen Keyboard has allowed them to confirm that the Ctrl key was pressed and causing this behavior. ![]() If you can’t see a difference considering the rest of the keys, consider using the OSK (On-Screen Keyboard) to find out for sure if the Ctrl key is pressed or not. You can start by looking to see if the CTRL key is physically pressed. This will happen in any application including native Windows programs like File explorer or WordPad. If you didn’t know, if you press any of the CTRL keys and scroll upwards or downwards, the mouse’s scroll will produce zooming. Let’s begin! Method 1: Testing for stuck CTRL keyĪs it turns out, one of the most common causes that will trigger this kind of behavior is a stuck CTRL-key. Eventually, you should encounter a potential fix that will resolve the issue regardless of the culprit that’s causing it. To be as efficient as possible, we advise you to use follow the methods in the same order that we arranged them in. Down below, you’ll find several different methods that others in a similar situation have successfully used to stop their Mouse peripheral from zooming when they tried to use the scroll button.Įach of the potential fixes included below is confirmed to be effective by at least one user. If you’re currently struggling to resolve the same behavior, this article will provide you with several different troubleshooting guides that you can use to identify the problem. In this case, you can fix the issue by disabling the feature from Options > Advanced. If this option is enabled, scrolling will automatically be converted into zoom (but only in Excel). Zoom on Roll with Intellimouse is enabled in Excel – If your issue is specific to excel, there’s a very high chance that the problem is being caused by an Advanced feature called “Zoom on Roll with Intellimouse”.In this case, you will be able to resolve the issue by accessing your Synaptics driver settings and disabling the feature altogether. Pinch Zoom is enabled – If you’re encountering the issue on a laptop and you’re using a Synaptics driver, chances are you’re encountering this behavior due to a touchpad feature called Pinch to Zoom.If it is, the only fixes are to either unstuck the key or to replace your keyboard with a new one. If this scenario is applicable, you should use the On-Screen Keyboard to investigate if the Ctrl key is indeed stuck. Physically Stuck Ctrl key – In the vast majority of cases we ended up analyzing, this particular issue occurred due to a Ctrl key that was physically stuck and was causing this behavior in every single application.
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